Privacy Policy
Privacy Policy
This Privacy Policy explains how Ash ("we", "us", "our") collects, uses, and protects your personal information when you visit or make a purchase from our website.
Information We Collect
When you place an order or interact with our website, we may collect the following information:
Name, email address, postal address, and phone number
Payment information (processed securely through our payment provider; we do not store your full card details)
Order history and communications with us
Technical information such as your IP address, browser type, and cookies
How We Use Your Information
We use your information to:
Process and fulfil your orders
Communicate with you about your order or enquiries
Improve our website and customer experience
Send marketing communications, but only if you have opted in (you can unsubscribe at any time)
Comply with legal obligations
Legal Basis for Processing
Under UK GDPR, we process your data based on: performance of a contract (fulfilling your order), your consent (marketing emails), and our legitimate interests (improving our services).
Sharing Your Information
We do not sell your personal information. We may share it with trusted third parties who help us operate our business, such as our payment processor and shipping carriers, solely for the purpose of fulfilling your order.
Cookies
Our website may use cookies to improve your browsing experience and understand how visitors use our site. You can disable cookies through your browser settings.
Data Retention
We retain your personal information only as long as necessary to fulfil the purposes outlined in this policy, or as required by law.
Your Rights
Under UK GDPR, you have the right to:
Access the personal data we hold about you
Request correction or deletion of your data
Withdraw consent to marketing at any time
Lodge a complaint with the Information Commissioner's Office (ICO)
To exercise any of these rights, please contact us at ashoddities@gmail.com.
Data Security
We take reasonable measures to protect your personal information from unauthorised access, loss, or misuse.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at ashoddities@gmail.com.