Terms of Service

Terms of Service

Welcome to Ash. By accessing or using our website and purchasing our products, you agree to be bound by the following terms and conditions. Please read them carefully before placing an order.

About Us
Ash is a small, U.K.-based business creating horror-themed plant pots. All products are made to order with care and attention to detail.

Orders
By placing an order, you confirm that you are legally capable of entering into a binding contract and that all information provided is accurate and complete. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or stock issues.

Pricing & Payment
All prices are listed in GBP (£) and include VAT where applicable, unless stated otherwise. We reserve the right to change prices at any time without prior notice, though this will not affect orders already confirmed.

Shipping
Please refer to our Shipping Policy for delivery times, costs, and processing information.

Returns & Refunds
Please refer to our Refund Policy for details on returns and refunds. This does not affect your statutory rights under the Consumer Rights Act 2015 or your right to cancel under the Consumer Contracts Regulations 2013.

Intellectual Property
All content on this website, including but not limited to designs, images, logos, and text, is the property of Ash and may not be reproduced or used without permission.

Limitation of Liability
We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website, to the fullest extent permitted by law.

Changes to These Terms
We reserve the right to update these Terms of Service at any time. Continued use of the website after changes are posted constitutes acceptance of the updated terms.

Contact Us
If you have any questions about these Terms of Service, please contact us at ashoddities@gmail.com.